Privacy Policy

http://wtrstore.com (here on referred to as "Website") is a site operated by Wacht & Troy AB

We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This policy sets out how we use and protect any personal information that you give us when you use this Website. If you have any questions about this policy or do not agree with it, please contact our customer services department by email at customer@wacht-troy.com before using this Website.

We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure you are happy with any changes.  This policy is effective from July 1, 2011.

 

Information Collected

In general, you can use this Website without giving us any information.  However, additional services may be available if we have certain information about you.

We may collect the following information:

  • account registration information including your name, telephone number, postal address and email address;

  • billing information, transaction and credit card information (should you make a purchase with us);

  • if you contact us, we may keep a record of that correspondence

 

Use of information collected

We use this information to provide you with a better service, and in particular for the following reasons:

  • internal record keeping;

  • to improve our products and services;

  • to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;

 

Direct marketing

As above, we would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at customer@wacht-troy.com to let us know and we will not send you any direct marketing.

 

Email marketing

We would also like to provide you with the information above by email.  However, we appreciate that email “spam” has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products, we may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so; and

 

If you decide at any time that you no longer wish to receive marketing emails from us, please contact our customer services department at customer@wacht-troy.com.

 

Sharing of information

We will not transfer or disclose your personal information to third parties other than to:

  • the suppliers we engage to help us run our business;

  • our affiliates, that is any member of our Group as defined by applicable local law, in order to process your data for the same purposes or within the same activity as indicated in this Privacy Policy

  • a purchaser or potential purchaser of our business,

unless we have your permission or are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms of Sale and other agreements; or to protect the rights, property or safety of Wacht & Troy, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

Given that we are an international company, this process may include sending personal information to other countries, whose data protection laws may not be as extensive as in the European Economic Area. However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area. Please see the section on 'Security and storage' below.

 

To obtain copies of or amend the information we have collected

You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please write to our customer services department at customer@wacht-troy.com

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to our customer services at customer@wacht-troy.com as soon as possible. We will correct or update any information as soon as possible.

Alternatively, you may correct any inaccuracies in the information you have provided to us by signing in to your online account.

 

Security and storage

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use industry standard encryption technologies when collecting or transferring customer credit card information exchanged with our Website server.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Linking

We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Cookies

We use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that means that our Website can recognise that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. We use cookies to:

  • Record your session information (such as the particular Products you purchase from our Website);

  • Record your specific information on the web pages you select to view; and

  • Retain your answer to our question regarding residency.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org. No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes.